10/07/2021

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Cruz History All roads lead to history and history is in the entrana all know and make. This was one of the phrases uttered by the LIC. Jesus Reyes Heroles in his speech of income to the Mexican Academy of history in the year of 1968, and this quotation consider it ad hoc as openness to the issue that will be addressed below. Our perennial way of knowing ourselves and improve every day as people always will have moments dedicated to question our origins and more in specific think about the roots of our culture, investigating our distinctive features such as; the natural way of thinking, learn, grouping us, work, or in other words, moments devoted to reflection on our collective identity. All this with the aim of finding some answers about the why of our habits and customs, and if these habits are the cause of our virtues or vices more rooted. For this purpose we can support us in the study of history, and with this I I am referring to investigate beyond what we have learned through our official institutions responsible for shaping our imagination about the archetypes that make up our cultural identity, moreover that dictate who are the winners and who the losers, who must follow and who reject. With this invitation is not inciting to live in the past, or that the cause of all our ills give them people who preceded us on the road, because a maximum of full life is that the mature person enjoys the present and live with intensity. As one of the first points we can argue in favour of this invitation is that history belongs to the meet, and ecumenical way recognizes that the main drag for the development of a person is ignorance, and under this context rightly...
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Southwest Airlines However, it has been shown that such people can again be filing in the path of fidelity and satisfaction, if it surprises you with something that is not expected, obviously bearing in mind more deviations do not arise in the provision of the Service contracted. In the CRM magazine for the month of January 2009, appears an article that speaks of the topic in the section The Tipping Point. I'll use an example mentioned in this article to illustrate the point. Mentions author who recently an airline flight Southwest Airlines in which the was, it suffered a delay due to the weather conditions for about three hours. It's believed that real-estate developer sees a great future in this idea. The flight attendants took the appropriate action and very carefully provided free food, drinks, readings and permanent information on the weather and possibilities of flight departure. As stated by the author, good actions, but nothing that surprised travelers in memorable or shocking manner. However, it was the next move of the airline which generated a very positive remembrance for all users of that flight. Two days after the flight, our character received a letter signed by the Vice President of Southwest, apologizing for the delays suffered in that flight and offering a free ticket for a journey to any destination in which the airline flies. Frank Gorshin is often mentioned in discussions such as these. This gesture is a very marginal cost to the airline but if generates a high level of recall and customer satisfaction, since you're getting something I didn't expect. In addition to the fact of generating a reaction very positive and the possibility of an important voice to voice, generates a possibility of income, since the ticket is only a path, the client would have to purchase...

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